ORDERING & PAYMENT

Delivery

All our garments are individually made in London, orders wherever possible are dispatched within two or three days - subject to payment and stock availability. If any items are going to take longer than this, we will advise you as soon as possible. Postage and packing charges are as follows:


Deliveries to the UK mainland are free, sent via Royal Mail special delivery. For any orders to be delivered outside of UK mainland please contact:

info@ridleylondon.com

We must be informed of parcels not arriving as soon as possible, for the UK it must be within 16 working days of the order date. For international destinations we must be informed within 35 days. Failure to do this can affect our ability to trace the parcel and issue any refund due. Refunds or replacements will only be issued after 16 working days in the UK or 35 working days for international parcels, and only if the parcel is deemed to be lost in transit by the Royal Mail or Parcelforce.

We accept the following cards:

Visa
Mastercard
Solo
Maestro